It was the worst arrangement I have ever seen. I contacted my bank and they tried to dispute it which took a few weeks but AVAS said they will not refund me my money back. I turned this offer down and again asked for a avas flowers address. I am planning on canceling my credit avas flowers address and ordering a new one.
I placed an order at 12 pm on Monday October 29, If I could give no stars, I would in a heartbeat. When you place your order, you can choose for Deluxe or Premium to include a vase and floral decoration. When I finally asked my sister, "How were the flowers?
He was the most unprofessional, rudest, arrogant customer service representative I've ever spoken to. The company also partners with local shops and florists nationwide. Next, they tell you that charge credit is not an option as cancellations are not accepted; only refunds for time-limited future orders. I told him this situation was beyond ridiculous and disrespectful and that I wanted it to get delivered and hung up. He still pushed his ideology off on me about this delivery. I never received 'delivered' notice from these folks, so I checked 'order status' on their website and all I could get over the next few days was an "order status pending" message. I wanted it to be a surprise and be special and that didn't happen. We were happy with the flowers and the service. No offer to refund any amount.
Please do not use this service as I should have used a local florist whom I know would have given me a much better product and customer service. Wish I read these reviews before ordering. Also this is a lie a conversation avas flowers address not been had with Avas flowers address and like I advised them even if they I had Avas flowers address made this purchase not Philip and to do business with them was no longer my desire. Don't order from here. I wanted my flowers delivered no later than noon today. My boyfriend ordered flowers for me for our one year anniversary. Upon standing outside of my place of business me and several co-workers see a car pull up quickly into the parking lot and a man jumps out with a vase of flowers that appears to be my order. I ordered ALL white roses for a friend whose Mother had died I want my money back. I was extremely upset about this.
I needed the number of the florist, at which time she gave me the number I had just called - the customer service number - that hooked me up with her. The bouquet was awful and when I sent them a picture they replied that it met their requirements.
When I ordered these flowers I was clear in requesting that I needed the same day delivery by 3 pm. White flowers instead of purple. I needed the number of the florist, at which time she gave me the number I had just called - the customer service number - that hooked me up with her. I could not, in good conscience, recommend your company to anyone.
I asked for a refund, and said he would have to check to see if that is possible. This is not a reputable company. I sent my mom flowers in the hospital and avas flowers address she received looked nothing like what I ordered. Don't order from here.